About the role
Degree: Bachelor Degree in Technical or related fields.
Specialization: 3 years of experience in the Technical field
Employment Type: Full-Time Employee
Job Level: Senior
Main tasks & requirements:
- Play an advisory role and suggest solutions for clients for RE systems, UPS systems, and battery configurations.
- Render technical on-site and phone assistance to customers
- Conduct site visits as assigned and suggest optimal solutions of UPS, RE & Battery systems to best fit the clients’ needs
- Maintain contact with all clients in the market when necessary to ensure high levels of client satisfaction
- Record client-related activities and obtain customer sign-off proving that work is performed in a satisfactory manner.
- Provide timely and accurate communication to internal & external customers
- Respond to emergency calls at customer request