About the role

Main tasks & requirements:

• Play an advisory role and suggest solutions for clients for RE systems, UPS systems, and battery configurations.
• Render technical on-site and phone assistance to customers
• Conduct site visits as assigned and suggest optimal solutions of UPS, RE & Battery systems to best fit the clients’ needs
• Maintain contact with all clients in the market when necessary to ensure high levels of client satisfaction
• Record client-related activities and obtain customer sign-off proving that work is performed in a satisfactory manner.
• Provide timely and accurate communication to internal & external customers
• Respond to emergency calls at customer request